You know them better than anyone

We start there.

If you’ve found your way here, you’re probably tired. Maybe you’ve been coping with behaviours that frighten you, going without sleep, watching for the next one, and asking for help from people who didn’t understand. We do this work because our own family has lived it.

When you get in touch

A drawing. A practitioner with glasses and a lanyard sits at a kitchen table with two parents, mugs of tea between them, talking.

You call or make a referral, and tell us what’s happening. Our Clinical Manager works out whether we are the best provider to help.
We meet you and anyone you want there, anywhere in Adelaide that suits you, and go through what’s happening.
A practitioner gets to know the person across the places they spend time, to understand what’s going on and work out which strategies suit them best.
A plan written for everyone who supports them, and training to go with it.

We know what this takes out of you

Living alongside behaviours of concern is relentless. The watchfulness never switches off, even at night, and you carry the incidents you handle on your own.

You’ve been dealing with this for a long time, mostly unseen.

A drawing. A woman sits alone at a kitchen bench at night, wrapped in a blanket, a cup of tea beside her, the light on over her head.

A drawing. A teenager in a hoodie sits on a hallway floor with his headphones on and his knees up. His mother sits a little way off, on the floor too, waiting with him.

We keep turning up

Good behaviour support takes time, and we’ll be upfront about that. We listen first. You’re the expert on your person, and what you tell us shapes the plan.

We work with the people already in their life: family, support workers, school, the SIL house (supported independent living). We build understanding and skill, in the person and the people around them, so things stay steady when we’re not there.

Written for real life

The plan is written for your family, the support workers, the school and community access. If anyone’s unsure what to do when it counts, we’ll talk it through with them and make any changes it needs.

Our practitioners work with everyone involved to understand the plan and put it into practice. We stay in touch while everyone gets used to the strategies, and you’ll hear from us between reviews too.

A drawing. A family walks along a suburban footpath in the afternoon light: a mother, a teenager in a green hoodie, a father with a small dog on a lead, and a younger girl running ahead.

A drawing. A bedroom after a hard day: a drawer unit tipped over, clothes and belongings across the floor, a mark on the wall. A boy in a green hoodie sits quietly on the edge of the bed with his headphones on. — We’ve stood in this room.

There were days like this

Our son is a young adult now. For years, this was our house too.

You don’t have to explain it to us, and you don’t have to tidy up before we come.

What it costs

Behaviour support is paid for from the Behaviour Support (Improved Relationships) part of an NDIS plan. Our prices follow the NDIS Pricing Arrangements.

We set out our costs in a service agreement before we begin. In our first meeting we’ll go through how their behaviour support funding will be used and we’ll tell you early if it’s running low.

Make a referral when you’re ready, or call 1800 123 654 and talk it through first.

Make a referral Common questions